Last edited by Kishicage
Saturday, May 9, 2020 | History

7 edition of The service management course found in the catalog.

The service management course

cases and readings

by W. Earl Sasser

  • 386 Want to read
  • 6 Currently reading

Published by Free Press, Maxwell Macmillan Canada, Maxwell Macmillan International in New York, Toronto, New York .
Written in English

    Subjects:
  • Service industries -- Management -- Case studies.

  • Edition Notes

    Includes bibliographical references.

    StatementW. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett.
    ContributionsHart, Christopher W. L., Heskett, James L.
    Classifications
    LC ClassificationsHD9980.5 .S27 1991
    The Physical Object
    Paginationx, 977 p. :
    Number of Pages977
    ID Numbers
    Open LibraryOL2029651M
    ISBN 100029140919
    LC Control Number91006933

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